Thank you for shopping at the amadana official online store.

Please be advised that due to our summer holiday, we will be suspending product shipments and customer support from August 11 (holiday) to August 16 (Sunday), 2026.

We apologize for any inconvenience this may cause and appreciate your understanding.

■ Regarding Product Shipments

• Last shipment before the holiday

  • Orders placed and payments completed by August 9 (Sunday) *Please note that we may be unable to fulfill orders due to product shortages or other reasons.

• Holiday period

  • August 11 (holiday) – August 16 (Sunday)

• Shipment resumption date

  • Shipments will resume sequentially starting August 17 (Monday).

※Please note that deliveries may be delayed during or around the Obon holiday period due to nationwide shipping congestion and traffic conditions. We recommend placing your orders as early as possible if you need your items by a specific date.
※For urgent purchases during the Obon period, please use our Rakuten Ichiba store.
Rakuten Ichiba | amadana Store - An electronics brand where Japanese aesthetics and technology fuse

■ Regarding Customer Support

You may continue to place orders on our website and send inquiries via email or our contact form 24 hours a day during the holiday period (August 11 – August 16).

Responses to inquiries received during the holiday period will be handled sequentially starting from August 17 (Monday). Please be aware that it may take longer than usual for us to reply.

We apologize for any inconvenience and appreciate your understanding.

Thank you for your continued support of the amadana official online store.